SamratJobs: Dell walk-in for Freshers

Looking for Fulltime Employee

Hi,

We are looking for a full time "Content Writer" who can work from 9am to 8pm (with 3hrs in-break).

You need to work from your Home and should have an internet connection.

Required Qualifications:

Good written communication in English.

Well versed with Internet.

Salary:

Initially you will be paid Rs 8000/- per month and it can be increased to Rs 15000/- based on your performance.

Interested candidates do please send your resume along with a 200 word article on "Pros and Cons of using Mobiles" to samrat(at)samrathacks(dot)com.

Thanks,

Samrat

Technical Support Associates/Experts

Experience : 0 - 4 Years

Location : Chandigarh

Compensation : Outstationed Candidates are eligible for Relocation Allowance(As one time Settlement)

Education : UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization

Industry Type : BPO/ITES /CRM/Transcription

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Job Description

Provide first-level Technical Support on basic operational or maintenance of personal computers or peripherals using available tools.
Guide customer to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Solves Customer Issues on any product- mostly in warranty Dell desktops and portables like Optiplex, Latitude, Dimension, and Inspiron.
Strive for excellence contributing to business metric goals.

Qualification and Experience Required:

Any Bachelor Degree, B.Tech, B.E, MCA MCSE/CCNA or any equivalent qualification

Diploma Courses/PUC
Engineering Degree or Post Graduate Degree
Experience in customer care / semi-tech/Tech process in
International OR Domestic call center would be advantageous.
Knowledgeof Basic Computer Hardware,& Trouble shooting.
Freshers can also apply.

Skills:

Fluency in written and spoken English essential.
Clarity of speech, fluency, grammar, neutral accent and good articulation of thought.
Ability to understand and speak to US customers.
Basic knowledge of MS Office suite of software like MS Word, Excel and PowerPoint. Knowledgeof Basic Computer Hardware,& Trouble shooting.

Interested candidates can also walk- in at the below address

Dell International Services
40A,Quark City,
Industrial Area, Phase-VIIIB, Mohali,
Chandigarh

Desired Candidate Profile

Ability to analyze, research, and solve highly technical problems Clarity of speech, fluency, grammar, neutral accent and good articulation of thought.
Self Starter with good verbal and written communication skills
Ability to understand and speak to US customers
Good interpersonal skills and a good team player
Ability to prioritize and multitask
Basic knowledge of MS Office suite of software like MS Word, Excel and PowerPoint
Ability to quickly adapt to changes in process and policies.

Email Address : tejal_chauhan@dell.com

Reference ID: Technical Support Expert

Keywords : technical support , BPO , call center , international call center , tech , tech support , customer service , care , voice , customer care , voice process , ITes , ITES , tele sales , sales , laptop support